Do you match your competitors prices?
Yes. Bytesavers will match our competitors' prices. In order to provide this service, we need the appropriate web address or company contact information to verify the pricing. Each price match is handled on an individual basis.

Do you offer on-site service?
Yes. We offer onsite service. Most upgrades, repairs, maintenance, and some troubleshooting can be performed on-site.

Do you support products that weren't purchased from you?
Yes. We support products that were purchased from other manufactures or businesses. However warranties are not transferable.

What type of support do I receive?
Each media device purchased from Bytesavers comes with a 6-moth phone support contract. Third party software and hardware not installed by Bytesavers is not covered under this contract. Tutorial services will incur hourly charges.

How do I contact you?
There are many ways to contact us:

• Address:Bytesavers
  1324 El Camino Real
  Belmont, CA 94002
• Email:
  Support: sales@bytesavers.com
  Sales: sales@bytesavers.com
• Phone - 650-592-4372
  Fax - 650-592-4373 - Business Hours
  Fax - 650-780-0564 - After Hours

Do you give free estimates?
Yes. We will evaluate your requirements and give you a written competitive quote as soon as possible.

What areas do you provide services to?
We provide onsite services to the Greater Bay Area, and service world-wide by mail.

What types of data recovery services do you offer?
Some of the date recovery services we offer are the following:

• Unable to boot
• Virus attacks
• Inaccessible drives or partitions
• Unable to run or load data
• Data corrupted
• Hard drive failure
• Hard drive crashes

What if you can not recover my data?
If we cannot recover your data there is no charge to you.

What are the chances that you will be able to recover my data?
Depending on the severity of the problem, chances of recovering the data vary.

What types of media can you recover data from?
We can recover data from IDE, EIDE and SCSI hard drive assemblies.